On-device AI Agent
Together with Korean AI semiconductor and LLM specialists, we deliver fast and reliable on-site AI agent kiosks.
ON-DEVICE · AGENTIC AI CONCIERGE
Beyond conversation, we complete the next action in the real world.
Built on AIR, which operates more than 2,000 devices across Korea and Singapore, our AI concierge combines EAI infrastructure with on-device and agentic AI. It understands speech, situations and spatial context, then directly controls the interface to execute guidance, interpretation, ordering, booking, payment and device control.
65%AIR adoption among shopping malls in Korea
55%AIR adoption among shopping malls in Singapore
2,000+Devices operated across Korea and Singapore
AI TECHNOLOGY
AI technology developed in-house and proven on site
We go beyond integrating with leading AI infrastructures by applying our proprietary technology, validated through government-funded R&D projects and real-world field trials, to our services.
Multimodal Interface
Voice, face and motion recognition combine with multilingual conversation so people can use services without relying on touch.
Context Awareness
Intelligent cameras understand user situations. The technology completed a regulatory sandbox pilot and contributed to related regulatory updates.
Domain-specific sLM
Lightweight language models optimized for retail, ordering and guidance deliver responses tailored to each service domain.
3D Wayfinding
Our proprietary 3D wayfinding algorithm has been refined using one of Korea’s largest shopping-mall datasets.
Action & IoT Control
The experience continues from conversation to ordering, reservations, payment and control of connected devices.
SERVICE SCENARIO
One AI service across the entire space
Arrival & Parking
Parking location and facility guidance continue seamlessly across kiosks and mobile devices.
Explore & Act
Talk to an AI human, find stores, receive directions and complete orders, reservations or payments on the spot.
Operate & Manage
Every device and piece of content is managed through AIR’s subscription-based SaaS environment.
EAI · AIR OPERATIONS
Connected from AI infrastructure to field operations
EAI (eLTOV AI Infra) and AIR manage models, knowledge, interfaces and devices as one continuous service.
Multi-model Orchestration
An LLM gateway connects domain models with the AI configuration best suited to each service and operating environment.
RAG & User Context
Location-specific knowledge and spatial data generate responses and actions suited to each question and situation.
Agentic UI Control
Conversation directly triggers wayfinding, parking lookup, menu navigation, language selection and high-contrast UI changes.
Conversational Operations
An administrative agent brings content, device status, distribution, permissions and operations into one workflow.
Remote Operations
AIR monitors devices from different manufacturers and uses OTA updates and self-recovery to reduce downtime.
QR/NFC Mobile Continuity
Guidance started at a kiosk continues on mobile so users can interact with the service while moving.
EXPANDING VERTICALS
Taking proven AI and universal technology into new services
Financial Automation
Intelligent queue systems and digital desks combine AI guidance with accessible interfaces to improve consultation and waiting.
Universal Payment & Ticketing
Self-checkout, payment and ticketing add adaptive interfaces such as high-contrast and lower-screen modes alongside AI agents.
Medical AI Interpretation
Real-time multilingual interpretation and clinical guidance support communication between international patients and medical teams.
Smart Memorial Guidance
Accessible information and wayfinding designed for older visitors improve experiences at memorial facilities.
REFERENCES
Selected AI concierge projects
Korea’s first voice-guided shopping-mall kiosk, launched in 2021
On-device AI agent kiosk pilot at Seonkyung Library
The region’s first barrier-free AI civil-service guidance kiosk
AI concierge service under development for a major Korean retail group
AI human kiosk initiative for a major airport retail complex
Agentic AI concierge services tailored to each type of space